Website User Guide and FAQ's
Please see our Frequently Asked Questions below. If you cannot find the answer you are looking for please contact us for assistance with your order.
- What happens when I place my order?
Our website is non transactional, simply place your order and we will phone you back to talk it through with you before proceeding with manufacture, that way if you have any questions we can answer them before you commit . All our furniture is “made to order” and payment in full is taken at time of order.
- How does my order arrive?
Our furniture is delivered “packed flat” however we have fitted all the cams so they just simply need the pins, hinge plates, drawer runners and legs fitting into position and then they can be assembled and locked together.
If you wish to reduce the work required in your own home, we can build the chest of drawers, low level cabinets and top boxes for you so they can just be positioned on arrival, you can request an upgrade to this premium pre-built service during the order process, for just £45.00 per unit.
- Can we modify our unit sizes?
Yes, within reason. As we manufacture all the carcasses ourselves we can make changes to the height, width and depth. If you make a note of your requirements on the special instruction box that is below each unit as you order, we will confirm whether we can do it and what the cost difference would be.
- Why buy from DIY Fitted Bedrooms?
Our aim is to provide you with all the advantages of made to measure bedroom furniture, allowing you to choose the colour, style and size of your bedroom furniture, at a fraction of the cost of traditional bespoke furniture. We manufacture 70% of all the products we sell in-house, and we offer a full six year guarantee on all the products we supply.
- Delivery
We are based in Christchurch in Dorset, larger and closer orders will be made by a driver only and due to the weight of the products we request there must be an able bodied person to assist with the offload.
Those orders that are smaller or further away will be delivered on a dedicated pallet service, all items will be wrapped individually and the pallet as a whole. These will be delivered "kerbside" for you to unload and dispose of the pallet.
We will consult with you as to which one we will do at time of order. Both services will be booked with you prior to delivery, and will be tracked and specified as am or pm delivery.
If in doubt please talk to us OR view our Delivery Information page. - What is the quality of your supply only bedroom furniture?
- All units are “sides to floor” with the wardrobes having internal adjustable feet
- All self assembly wardrobe back panels are solid 18mm board, meaning it will never “pop” like other inferior products
- All carcases are constructed using 18mm Egger or Kronospan furniture grade chipboard, making for a very solid unit build.
- All exposed edges are lipped with 1mm ABS highly durable edging.
- Doors are made of high density MDF with a vinyl wrapped finish, carcases are made of furniture grade chipboard with a melamine wrap, both materials are colour coordinated to ensure that units match inside and out.
- Rigid and easy to assemble cam and pin construction.
- Soft close hinges and draws are supplied as standard on all units.
- Adjustable wall hangers on bridging units for ease of fitting.
- Hanging rails included where applicable.
- What skills do I need to assemble DIY bedroom furniture?
Our furniture is delivered “packed flat” however we have fitted all the cams so they just simply need the pins, hinge plates, drawer runners and legs fitting into position and then they can be assembled and locked together.
All products come with easy to read and follow instructions and we have some handy videos to guide you during the build on our website.
We recommend that you have a spirit level to ensure that the units are level, using the adjustable feet to ensure correct positioning along with a tape measure, power drill, a 5mm drill bit and a cordless screwdriver with a cross head screwdriver.
If you wish to reduce the work required in your own home, we can build the chest of drawers, low level cabinets and top boxes for you so they can just be positioned on arrival, you can request an upgrade to this premium pre-built service during the order process, for just £45.00 per unit.
- What is meant by left hand or right hand?
Handing is always determined by facing the front of the unit. Single cabinets / robes will ask you for a LH or RH preference. The hand dictates the side of the unit that the hinges will be hung on. Hence a LH unit will have the hinges on the left hand side and handle on the right.
- Is there a minimum ceiling height for your robes?
Our wardrobes come in five different height sizes. The shortest robe is 2160mm .Your wardrobes need to be a minimum of 80mm lower than your ceiling, in order that you can stand the robes up after building them. The only exception to this is the diagonal corner robe that can be built upright. Please also check your coving to make sure your robe doesn’t clash with that.
- What do you do when a wardrobe run is next to a wall?
We don’t recommend that you fit the sides of the wardrobe hard to a wall. Walls very rarely run true, and wall sizes rarely match unit sizes. We would recommend putting an infill from 50mm to 120mm between the wall and the side of the robe. Please order an infill wider than you need and cut it accordingly once the robe is fitted.
- What extras do I need to purchase to complete my DIY fitted bedroom furniture?
All units come complete with all shelves, hanging rails, runners and doors or drawers required. You will need to purchase the worktops, handles and other accessories separately to complete your order.
- Which direction does the grain run on the wood style doors?
Woodgrain colours are available with horizontal grain on the draw fronts and worktops and vertical grain on the doors.
- Do the drawer front designs match the doors?
All external profiles are the same on the doors and drawers, however the internal rout will differ on the some doors to draws due to their size and will be a plain centred front, please double check our gallery to make sure you know what style draw fronts will come with your doors.
- How do your corner wardrobes work?
Corner wardrobes are designed to be set off the wall by 150mm and will have a corner fillet to link onto the return run of wardrobes, the dimensions given are the actual space required to fit the corner wardrobe.
- How do the stable door robes work?
Stable doors are designed to have a three drawer chest running off them, they will come as standard with a 50mm filler for the chest to ensure the drawer fronts do not foul the door. When ordering the worktop for a drawer chest returning off the stable door robe you must oversize by 50mm to allow for this filler. The depth of the chest is 500mm including the drawer front so all stable robes come with a 100mm wardrobe filler that must be scribed to the wall moving the robe away to ensure the long robe door does not get fouled.
- If I have skirting board running around the room, how do I fit my units flush to the wall?
Inside the end panels, all our units have a 25mm void. Traditionally we would cut the unit end panels around the skirting board by “scribing” the end panels, this could also be done if your walls run out from top to bottom, alternatively you could cut away the skirting board at the required points.
- Why do all your robes have adjustable feet?
Floors very rarely run true, with our adjustable feet you can adjust all four corners to ensure that they are perfectly level, this will enhance both the look and the operation of the unit. We recommend that you buy the optional plinth for the units as this will then cover any area where you have had to significantly raise the units up, due to excessive run out of the floor.
- How do I infill to the ceiling or the walls?
You have the ability to buy optional panels to match the bedroom furniture which you can then cut to fit any infilling required.
- Is the plinth height of 100mm in addition to the height chosen for the wardrobe, or is the plinth height within the chosen height of the wardrobe?
The wardrobe height is inclusive of the plinth height (eg. a standard height wardrobe is 2260mm, this includes a plinth of 100mm)
- Can I order a door sample?
No, we do not provide free of charge sample doors, however, if you would like to purchase a door in the style and colour of your choice, please email us on sales@diyfittedbedrooms.co.uk and we can arrange this for you.
The door size supplied for the sample would be 570mm x 396mm and the cost of the sample would be £50.00 plus VAT (including delivery)
Alternatively, you can order free of charge swatches here.
Your Style... Your Choice!
Use our Style Selector to choose your preferred range and options. Once selected, all products (where available) will be set to your desired choice. You can reset your choice by editing products directly, or by revisiting the Style Selector.
Choose your range
The Bella range offers an almost endless combination of styles and colours.
To view example fitted bedrooms before making your choice please see either our Bella fitted bedrooms page. You can change your choice by selecting "Edit choice" on any page site wide!
View Bella Styles
Choose from an almost endless combination of contemporary styles and timeless colours.
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Classic - Integra
Classic - Lazio
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Deluxe - Oakham
Deluxe - Richmond
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Premium - Buxton
Premium - Chester
Premium - Eland
Premium - Helmsley
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